Tokyo Taxi Center Business Outline
In order to ensure your safety and convenience, we are working with the Minister of Transportation to improve our services so you can have a pleasant taxi experience.
Tokyo Taxi Center operates in the 23 wards of Tokyo, as well as the Musashino City and Mitaka City areas.
Tokyo has already been named by TripAdvisor as best in the world in overall taxi services, but to promote an even better taxi service, Tokyo Taxi Center has implemented a service and safety evaluation for its drivers. Drivers with outstanding records and outstanding behavior receive superior evaluations, are awarded an “Excellent Driver” certificate, and are recognized as model taxi drivers.
Excellent Service Taxi Stand
The “Excellent Service” taxi stand is attended only by drivers who have received an “Excellent Driver” certificate or private taxis who are recognized as top level (Master or 3 star taxis). These taxi stands are in Tokyo, including Haneda Airport's Terminal 3, Ginza (no-ride area), and major stations.
Providing Foreign Visitors an Environment for Smooth Travel and Stay
Our taxi stands provide direction in many languages to accommodate people from around the world.
The taxi stands in Haneda Airport are equipped with motion detectors and offer audio guidance in English and Japanese, as well as LED displays for easy-to-understand information.
To provide better service for foreign passengers, we promote an English course specifically for Taxi drivers, who drive what we call “Hospitality Taxis”.
For drivers looking to improve their status, we are implementing a certification exam. Those who pass will be officially declared as "English Certified Drivers".
List of English Certified Drivers【PDF】
The “Excellent Service” taxi stand at Haneda Airport offers taxis equipped with foreign language communication cards which explain taxi services. The drivers are limited to those who have completed a course in “omotenashi”, an important ideal of Japanese hospitality.
In addition, an extra lane has been included for drivers who have completed a course in English communication with foreign passengers, referred to as “Hospitality Taxis”.
Universal Design Taxi/Wagon Taxi Exclusive Lane
Terminal 3 of Haneda Airport and the taxi stand in front of the Yaesu Exit of Tokyo Station offer exclusive lanes for universal design taxis and wagon taxis. Universal design taxis are easy to get in and out of, making it easier for elderly, disabled, or pregnant passengers. Wagon taxis offer more space for passengers with considerable luggage.
Haneda Airport Fixed Fare Lane
We offer a fixed fare to and from Haneda Airport and the areas listed below.External Link
Ginza's No-Ride Area
In order to regulate the flow of passengers, in accordance with the laws under the jurisdiction of the Ministry of Transportation (Act on Special Measures Concerning Regulation of Taxi Services),taxis in the Ginza area are only allowed to pick up passengers from designated taxi stands from 10PM to 1AM (except Saturdays, Sundays, and holidays).
The taxi stands are within an approximate 150 meter area of each other , so please refer to the map below.